Refund & Cancellation Policy

1. Article Processing Charges (APC)

All payments made towards Article Processing Charges (APC) are generally non-refundable. This is because the fee covers the administrative costs, peer-review management, and editorial work which begins immediately upon submission/acceptance.

2. Eligible Refund Cases

Refunds may be considered only in the following exceptional cases:

• Duplicate payment made by the author for the same manuscript.
• Transaction failure where the amount was deducted from your account but not credited to JCT.
• A verifiable technical error at our end during payment processing.

3. Non-Refundable Cases

No refunds will be issued if:

• The manuscript has already entered the peer-review process.
• Editorial work (formatting, proofreading) has commenced.
• The paper has been accepted for publication or is already published.
• The paper is rejected due to plagiarism, policy violations, or failure to meet quality standards.
• The author decides to withdraw the paper after peer review has started.

4. Refund Processing Time

If a refund is approved by our administration, it will be processed within 7–10 working days. The amount will be credited back to the original payment method (Bank/Card/UPI) via Razorpay.

5. Cancellation Policy

Authors may withdraw their manuscript before the peer-review process begins without penalty. Once the peer review has started, cancellation is not allowed, and the APC (if paid) is forfeited.